Privacy Policy

Last updated: February 26, 2026

Veloforge LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information:

• Name, email address, and password when you create an account

Onboarding Information (All Users):

During initial setup, we collect the following information from all users:

• Basic Profile: First name, last name, date of birth, height, and weight
• Body Composition: Body fat percentage (optional)
• Preferences: Unit system preference (imperial or metric)
• Nutrition Preferences: Nutrition goals (lose weight, gain weight, maintain, or body recomposition), activity level, target weight, and weekly check-in day preference
• Strength Training Profile: Experience level, training days per week, gym access, home equipment available (dumbbells, barbell, pull-up bar, resistance bands, bench, rack), preferred workout duration, and estimated one-rep max values for major lifts

Additional Onboarding Information (Baseball Players Only):

If you indicate that you are a baseball player during onboarding, we collect additional information to personalize your training program:

• Player Profile: Player type (pitcher only, hitter only, or two-way), throwing hand (left or right), playing level (middle school, high school, college, professional), and whether you participate in multiple sports
• Throwing Preferences: Throwing program mode (smart/automated or manual planning)
• Throwing Data: Arm readiness status, peak mound velocity, maximum long toss distance, innings pitched in the previous year, and sinker profile designation
• Physical Assessment: Mobility checklist (toe touch, deep squat, shoulder flexion, pain with stretching) and mobility rating
• Training Equipment: Available equipment including radar gun, plyo balls, wrist weights, J-bands, shoulder tube, mini bands, kettlebells, and mini trampoline
• Season Planning: Training goals, current season status, pitcher role (starter/reliever), rotation schedule, weekly game schedule, two-way player game schedule (for position play days), recent throwing activity, rest preferences, and program start/report dates
• Health Confirmations: Confirmation of physical maturity for certain exercises and confirmation of being healthy to train

Training Data:

• Workout logs, throwing program completion, nutrition tracking entries, and performance metrics you record in the app
• Progress photos (if you choose to upload them)
• Notes and comments you add to your training logs

Mechanics Analysis Data (Optional Feature):

If you use our Mechanics Analyzer feature, we collect:

• Video Content: Pitching videos you upload for analysis. Videos are processed by our analysis service and may be temporarily stored during processing.
• Analysis Results: AI-generated assessments of your pitching mechanics, including scores for hip-shoulder separation, arm timing, drift amount, and drift timing, along with personalized recommendations.
• Video Thumbnails: Preview images generated from your uploaded videos.

Note: The Mechanics Analyzer is an experimental feature. Video data is processed on our own servers using pose estimation technology. We recommend not including identifiable faces or other personal information in uploaded videos.

Communications:

• If you contact us directly, we may receive additional information such as your name, email address, and the contents of your message

Information Collected Automatically:

• Device Information: We collect information about the device you use to access the Service, including device type, operating system, and unique device identifiers.
• Usage Data: We collect information about how you use the Service, such as features accessed, time spent in the app, and interaction patterns.
• Log Data: Our servers automatically record information when you use the Service, including your IP address, browser type, and access times.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your experience and deliver customized training recommendations
• Process and track your training progress and performance analytics
• Communicate with you about updates, features, and support
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information.
• Export: You can request a copy of your data in a portable format.
• Opt-out: You can opt out of promotional communications by following the unsubscribe instructions in those messages.

Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@veloforgeapp.com

Location: Mooreville, MS